1. Introduction
Green Cyprus Platform ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using our platform, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Make a booking or purchase
- Subscribe to our newsletter
- Contact us with inquiries
- Participate in surveys or promotions
This information may include:
- Name and email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via Stripe)
- Profile information and preferences
Automatically Collected Information
When you access our platform, we may automatically collect certain information, including:
- Device information (browser type, operating system)
- IP address and approximate location
- Pages visited and time spent on pages
- Referring website or source
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Process and manage your bookings
- Communicate with you about your experiences
- Send administrative information and updates
- Personalize your experience on our platform
- Improve our services and develop new features
- Detect and prevent fraud or abuse
- Comply with legal obligations
- Send marketing communications (with your consent)
4. Information Sharing
We may share your information with:
- Experience Hosts: To facilitate your bookings, we share necessary details with local hosts providing the experiences.
- Service Providers: Third-party vendors who assist with payment processing, email delivery, analytics, and customer support.
- Legal Requirements: When required by law or to protect our rights and safety.
- Business Transfers: In connection with any merger, sale, or acquisition of our company.
We do not sell your personal information to third parties for their marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure payment processing via Stripe
- Regular security assessments and updates
- Access controls and authentication
- Data minimization practices
6. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Request limitation of processing
- Portability: Receive your data in a portable format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time
7. Cookies
We use cookies and similar tracking technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.
9. International Transfers
Your information may be transferred to and processed in countries other than Cyprus. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission.
10. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
