Frequently Asked Questions
Find answers to common questions about booking, experiences, payments, and more.
Categories
Booking & Payment
Booking is simple! Browse our experiences, select your preferred date and time, choose the number of participants, and proceed to checkout. You'll receive instant confirmation via email with all the details you need.
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as Apple Pay and Google Pay. All payments are processed securely through Stripe.
Absolutely. We use industry-standard SSL encryption and partner with Stripe for payment processing. Your payment details are never stored on our servers.
You'll be charged immediately when you complete your booking. Your payment is held securely and only released to the host after your experience is completed.
Yes! When booking, you can select the number of participants. Some experiences have minimum or maximum group sizes, which will be displayed on the experience page.
No printing required. Your digital confirmation email serves as your ticket. You can also access your booking details in your account dashboard.
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